Privacy Policy
Welcome to HORACIO VILLARREAL LLC (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when using our website or purchasing our furniture products. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable U.S. laws, including the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA).
1. Information We Collect
We collect information to provide better services, including:
- Personal Information: Your name, address, email, phone number, payment details, and other information you provide during account registration, order placement, or communication with us.
- Order Information: Details about your purchases and transaction history.
- Website Usage Data: Automatically collected details such as IP address, browser type, pages visited, and time spent on the site through cookies and other tracking technologies.
- Communications: Any messages or inquiries you send to us.
2. How We Use Your Information
Your information helps us to:
- Process and deliver your orders accurately and efficiently.
- Respond to customer service requests and support needs.
- Improve our website, products, and marketing efforts.
- Send transaction-related emails, such as order confirmations and updates.
- With your consent, send promotional materials and updates.
- Detect and prevent fraud or illegal activities.
- Comply with legal requirements and protect our rights.
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties who assist us in operating our business, such as:
- Payment processors
- Shipping and delivery companies
- Website hosting and IT service providers
- Marketing partners (only with your prior consent where required)
All third parties are required to protect your information and use it only for authorized purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and support marketing efforts.
- Essential Cookies: Necessary for website operation and cannot be disabled.
- Analytical and Marketing Cookies: Used with your consent to track usage patterns and deliver relevant advertisements. You can manage these cookies through your browser settings.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including but not limited to:
- The right to access the personal information we hold about you.
- The right to request correction or deletion of your personal data.
- The right to opt out of receiving promotional communications.
- For California residents: The right to know about the personal information we collect, use, disclose, and the right to request deletion or opt-out of sale of personal information. (Note: We do not sell personal information.)
To exercise your rights, please contact us at [email protected].
8. Children’s Privacy
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will delete the information promptly.
9. International Users
If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where we operate. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “last updated” date. We encourage you to review this page periodically for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
HORACIO VILLARREAL LLC
124 NORTH ST UNIT A
MERCEDE, TX 78570
Email: [email protected]